Frequently Asked Questions

All you need to know about our platform

Overview

New to Deltabase Platform? Watch a quick tour.

A quick 7-minute run through of how to use the Deltabase Platform.

What is Deltabase and what can it help me do?

Deltabase is the Competitor Intelligence platform for Business Experts.

From Culture to Product related insights, we instantly search and gather data on the companies you care about before our AI engine transforms this company data into intuitive company benchmarking. All ready for you to explore in one Expert Competitor Intelligence platform.

What data is available from the Platform?

Currently our platform is focused on our benchmarking across six key areas

  • Culture
  • Leadership
  • Workforce
  • Technology
  • Customer

and

  • Product.

Logging in

How can I change my password?

To change your password to log in to the Deltabase platform, select the Change password link on the login page when you first go to the platform link.  It will ask you for your email address, and if valid will send you a link to set a new password to log in.

I’ve forgotten my password how do I reset it?

To change your password to log in to the Deltabase platform, select the Change password link on the login page when you first go to the platform link.  It will ask you for your email address, and if valid will send you a link to set a new password to log in.

How do I log out?

To log out of the Deltabase platform, then select your email address at the top of the page, and select the Sign out option:

Can I share my user credentials with other colleagues?

No, you are not permitted by your license agreement to share you login credentials with other users.  If you have colleagues who would like to get access to the platform, then please get in touch with the Deltabase team who would be delighted to facilitate arranging this.

Company Search

How do I find a company I’m interested in?

To find a company to add to a peer set, then use the Search bar at the top of the Peer Set Builder page:

Just start typing in the name of the company in the Search for companies… box, and the relevant results will appear in the list underneath.  Use the check box to add a company to your peer set, it will then appear in the peer set list above the results.  You have 5 slots in your peer set to add companies to.

I can’t find the company I’m looking for, can I request it?

Use the Order Companies button at the top of the Peer Set Builder page to request new companies to be added to your company’s Datastore of company data.

How many companies can I benchmark in one peer set?

You can benchmark 15 companies in a peer set.  This is the optimum number of companies that you can compare on the charts at one time.

I’ve found the companies I’m looking for, what do I do next?

Once you’ve found the companies you’re looking for, check the box next to them to add them to the peer set.  Once you have your peer set, hit the Benchmark button, and that will take you to the Culture Analysis page where you can explore the data.

Can I look at single company or do I need to select a comparator peer set as well?

Yes, if you want to see data on a single company, then search for it, add it to the peer set, then hit Benchmark, and you’ll see the data on the single company.  No need to add a peer set if not required.

How can I filter the companies I’m looking for?

In the Peer Set Builder, the Seach Filters button will allow you to select filters to narrow down the list of companies you’re seeing:

The filters available include:

  • Sector
  • Headcount
  • HQ Location

Simply select those you need, and hit the Apply button:

Exporting Data

Export tables and charts

How do I export data in charts and tables to use them in my own presentation format?

All the of the tables and charts have Export buttons on the page.  So select this and for charts you can choose if to the get them as PDF or Excel CSV outputs.

Note that with the MS PowerPoint outputs they come in an ‘unformatted ‘look and feel, so you can copy and paste them into your own format decks where they will adopt the look and feel of your document, where that is defined in your file.

Select the Use Destination Theme & Embed Workbook option in MS PowerPoint:

Getting help

How do I get in touch with the Deltabase team?

Please get in touch via the Contact page on our website: https://deltabase.io/contact/ or email us at info@deltabase.io, or contact your Deltabase representative.