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Client Sector:Consulting |
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Client:Confidential |
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Commission Date:April 2020 |
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Deltabase contact:Jonathan Every |
Context:
Admiral has been an exemplar of digital in the insurance market, having been the first to launch its website in 1995, and embrace digital channels of engagement with customers. It has taken a pioneering approach, with some mixed success over the last few years. Our consulting client was interested in what opportunities they could uncover to engage its new Chief Digital Officer joining the business and inform its consulting team on where the business benchmarks against its competitors in an increasingly competitive and disrupted market.
What we did:
Deltabase delivered a digital transformation capability assessment and provided insight into opportunities and actions our client could propose to Admiral to take its digital capability to the next level in readiness for its next stage of growth.
Current capability description:
Digital technologies and practices have been successfully embedded with an opportunity to broaden these across the business.
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“Quicker and better quality than our in-house team” |
Dx assessment detail:
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