Collaboration, technology and learning sit at the heart of how well-equipped an organisation is to perform in a fast-moving, knowledge-intensive environment. Here, Lufthansa Group takes a clear lead overall, though both airlines reveal contrasting strengths and cultural gaps.

Lufthansa Group demonstrates a standout collaborative culture, scoring an impressive +91.31%—nearly double that of British Airways at +47.62%. This suggests Lufthansa employees experience strong teamwork, information sharing and cross-functional alignment, likely underpinning smoother operations and internal cohesion. British Airways also performs positively in this area, though to a lesser extent, indicating a solid but more fragmented culture of collaboration.

In learning and development, both organisations invest meaningfully in their people. Lufthansa scores +48.45% and British Airways follows closely at +43.80%, reflecting broad access to training and upskilling across both workforces. These results point to a shared understanding of the value of continuous development in a competitive sector.

However, both airlines struggle significantly with technology in the workplace. British Airways scores -68.77% and Lufthansa -67.65%, with employees at both companies expressing dissatisfaction with the digital tools, systems and platforms they rely on day to day. This lack of modern infrastructure not only hinders productivity, but also undermines the value of learning efforts and limits the potential of otherwise collaborative teams.

Together, the data suggests that while Lufthansa excels in enabling cross-team collaboration and both airlines show strength in learning, significant barriers remain when it comes to digital enablement. Modernising technology ecosystems may be the missing link to fully activating workforce capability across both carriers.